Privacy
Privacy at Glasshouse.
We believe trust starts with transparency, respect, and responsible handling of your information.
Last updated: February 9, 2026
Information We Collect
- When you create an account, we collect your email address and display name.
- We collect basic usage data — such as which simulations you run and how you interact with the platform — to operate and improve the experience.
- We aim to collect only what is genuinely needed. We do not collect medical, financial, or other sensitive personal categories.
- We do not sell your personal data to third parties.
How Information Is Used
- To operate and maintain your Glasshouse account.
- To personalize your simulation experience.
- To communicate with you about your account or important service updates.
- To improve the platform, using aggregated usage patterns that do not identify individual users.
Third-Party Services
- We use third-party services for infrastructure and analytics to support platform functionality and performance.
- These services are selected with care and each operates under its own privacy policy.
- We do not share personally identifiable information with advertising networks.
- Your simulation content is not shared with or sold to third parties.
Data Retention
- We retain your data for as long as your account is active or as needed to provide services.
- Your individual data is not visible to or shared with other users of the platform.
- When data is no longer needed, we work to remove it in a reasonable timeframe.
Privacy Choices
- You can delete your account and associated data at any time through the Glasshouse app settings.
- You may also request account deletion by contacting us directly — we'll handle your request promptly.
- If you have a specific privacy concern or question about your data, reach out and we'll respond as quickly as we can.
Contact & Questions
- If you have questions about this policy or how your information is handled, we'd like to hear from you.
- We're a small, accessible team — reach out directly and we'll do our best to help.
This policy may be updated
As Glasshouse evolves, we may update this policy to reflect how we handle information. We'll communicate meaningful changes clearly.
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